We respect your privacy. This Policy explains what personal information we collect, how we use it, and the choices you have. It applies to our website at cheginigroup.com and any services that link to this Policy.

1) Information We Collect

a) You provide to us

  • Contact details (name, email, phone) when you submit forms or request tours.

  • Inquiry details (desired neighborhood, budget, move-in timeline, property ID).

  • Account/communication preferences (newsletters, saved searches—if enabled).

  • Documents you upload (optional; e.g., pre-approval letters in a secure portal, if offered).

b) Collected automatically

  • Usage data & device info: IP address, browser, pages viewed, referring/exit pages, timestamps.

  • Cookies & similar tech: for site functionality, analytics, saved filters, and preferences.

c) From third parties

  • Lead sources & IDX/MLS partners (if enabled), advertising networks, social media (if you interact with our pages), and analytics providers.

2) How We Use Your Information

  • Respond to inquiries, schedule showings, and provide property information.

  • Send updates (new listings, price changes, market insights) per your preferences.

  • Improve our website, user experience, and marketing effectiveness.

  • Comply with legal obligations and prevent fraud/security incidents.

Legal bases (EU/UK only): consent, contract performance, legitimate interests, legal obligations.

3) Cookies & Analytics

We use cookies to keep the site functional (e.g., saved filters) and to understand usage.

  • Analytics: We may use Google Analytics (IP-truncation options available).

  • Maps: Embedded Google Maps for property locations.

  • Advertising (if used): remarketing or lookalike audiences.

You can manage cookies in your browser settings. For Google, see ads settings and analytics opt-out tools.

4) Disclosures of Personal Information

We share data only as needed to operate the website and services:

  • Service providers (hosting, email, CRM, analytics, form handling, appointment tools).

  • Real-estate partners (listing brokers/agents, IDX/MLS data providers, showing services) when necessary to service your request.

  • Legal & safety (to comply with law or protect rights, property, or safety).

  • Business transfers (merger, acquisition, asset sale).

We do not sell personal information for money. We may “share” personal information for cross-context behavioral advertising as defined under California law only if we use such advertising (see “Your Privacy Rights”).

5) Retention

We keep personal information only as long as necessary for the purposes described (e.g., while active in a property search, required by law, or to resolve disputes). When no longer needed, we delete or anonymize it.

6) Security

We use reasonable administrative, technical, and physical safeguards (HTTPS, access controls). No method of transmission or storage is 100% secure.

7) Children’s Privacy

Our services aren’t directed to children under 13, and we don’t knowingly collect their data.

8) Your Privacy Rights

California (CCPA/CPRA)

You may have the right to:

  • Know/Access the categories and specific pieces of personal information we collected.

  • Correct inaccurate personal information.

  • Delete personal information (subject to legal exceptions).

  • Opt-out of “sale” or “sharing” of personal information for cross-context behavioral advertising (if applicable).

  • Limit use of sensitive personal information (we don’t intentionally collect SPI for profiling).

We do not discriminate against you for exercising your rights.

How to exercise: Email privacy@cheginigroup.com or call 123-456-7860. We may need to verify your identity. You may use an authorized agent; we’ll require proof of authorization.

EU/UK (GDPR)

You may have the right to request access, rectification, erasure, restriction, objection, portability, and to withdraw consent at any time (without affecting lawfulness of prior processing). You may lodge a complaint with your local supervisory authority.

If we rely on consent, you can withdraw it via the contact methods above or by changing your preferences.

9) International Transfers

If you visit from outside the U.S., your data may be processed in the U.S. and other countries. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses).

10) Third-Party Links & Embedded Content

Our site may link to third-party sites or embed content (e.g., maps, videos). Those services operate under their own privacy policies. We’re not responsible for their practices.

11) Do Not Track

Some browsers offer “Do Not Track.” We don’t respond to DNT signals because there’s no common standard, but you can control cookies and advertising preferences as noted above.

12) Changes to This Policy

We may update this Policy from time to time. We’ll post the updated date at the top. Significant changes may be communicated via the site or email where appropriate.

13) Contact Us

Questions or requests?
Chegini Group
Email: privacy@cheginigroup.com
Phone: 123-456-7890
Address: 1000 Main St., Los Angeles, CA